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Smash n Bird is hereafter referred to as We, Us, Our



We recognise the importance of your privacy and treat personal information provided to us with respect and integrity. We comply with the National Privacy Principles contained in thePrivacy Act 1988.

Please note, when using this website, ordering or registering with us, you consent to the collection, use and disclosure of your personal information in accordance with this Policy.


We collect personal information from a variety of sources including this website, telephone calls and directly from our customers. The type of personal information collected will depend upon what dealings you may have with us.

Collection using this Website

When you use this website, we collect personal information which you provide to us and information about how you use our website, for example by registering, making a purchase or posting content to our site. This information may includes your name, home or work address, phone number, email address and information about the products that interest you.

Use of personal information

In general our policy is to only use your information for the purpose for which it was either specified or reasonably apparent at the time when the information was collected. We may also use the information collected for any other related purpose for which you may reasonably expect it to be used.

Some of the purposes for which we commonly use your information are as follows:

To assist in providing our services and products to you and in processing the orders that you place with us by this website, by telephone call or in person.

To assist with any calls you make to us

To communicate promotional offers and special events

For our internal administrative, marketing, planning, and product development and research requirements


We may disclose your personal information: where the law requires us to do so; and to any third parties that you consent for us to do so.


Purpose for handling information

We will take reasonable steps to ensure that you are aware of the purposes for which we handle personal information except where our collection or disclosure of the personal information is required by law. Personal information should only be handled for purposes notified or obvious to you, and only subsequently used or further communicated where not incompatible with these purposes.

Access and updating personal data

You are welcome to request access to any personal information held about you by We. To obtain this information please contact us using the contact details set out in this policy.

If you have any queries or concerns about your personal information or if you would like tomake a complaint, then please contact us for assistance. We take all reasonable security measures to protect your personal information stored in both electronic and hard copy form.

Access to our electronic records is limited by passwords to authorised personnel only. We understand that security of personal information is paramount and we endeavour to take all reasonable steps to ensure that the personal information we hold is not subject to loss, misuse or unauthorised access or alteration.

Delivery Policy

We take best possible care with delivering your orders. Please ensure the address you have supplied is correct as redelivery will incur a fee. We are unable to accept responsibility for non delivery if you have supplied the incorrect address, telephone number, time or other requested information.

There is a delivery fee applicable on all deliveries and varies depending on delivery area, for details please see information on this website, on our application, enquire in the store or by telephone. Standard delivery time is approx 45minutes. This may vary depending on the volume of orders placed at the time of your order, during peak and dinner hours.

We deliver to a predefined area. No delivery is available outside of these boundaries. Online store ordering and delivery is subject to the store trading hours which may change from time to time. This takes into account the time to process an order.

Additional information is collected when you order a pizza with We online. This information assists in the delivery to your request and to verify your credit card and other methods of payment.

When making enquiries, ordering or requesting service information, participating in certain promotional activities, completing surveys, and generally corresponding with us, we may ask for certain Personal Information, including, your name, mailing address, phone number and email address.

If you are on a part of our website that requires you to provide your Personal Information, it will be clear what Personal Information we are requesting.

We may also collect other information that is provided to us by your web browser. This may include the browser you used to come to our website, the Uniform Resource Locator ("URL") of the website that you just visited before visiting our website, which pages on our website

you visit, any search terms you entered, which URL you go to next, and your Internet Protocol ("IP") address.

Use of cookies

Our website uses cookies. Cookies are small strings of data placed on users' personal computer hard drives during the exchange of data that happens when your browser points to our website. Cookies enable a website to identify a user's browser as a previous visitor by means of a unique string of numbers assigned on a previous visit. Our cookies assist us in collecting information on what pages of our website you access or visit, and in recording any preferences you indicate on our website. We also use cookies to improve your experience.

Our cookies cannot and do not retrieve any other data from your hard drive or pass on computer viruses. If you are just browsing our website, a cookie identifies your browser and user id (and not your identity). If you place orders with us, we use cookies to assist in storing your preferences and recording other session information (a "session" is a single visit by you to our website).

Changes in the future

We may make changes to this Privacy Policy from time to time. If we do we will post these changes on our website.

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